Oakwood Systems Group is adding a Systems Engineer to its Infrastructure Technology Solutions team. This is a direct hire opportunity that offers diversity and growth for the right candidate.
Position Description:
The Systems Engineer is responsible for consulting on matters concerning network design, estimating, deployment, security and documentation.
Role Summary:
The Systems Engineer handles a variety of roles ranging from design & installation of complex networks to assessing and recommending security solutions for the networks. The role involves pre-sales support including project definition, scoping/sizing, analysis of technical alternatives, and the presentations and/or proposal of results. The primary role will be to design and install complex networks working with clients and vendors to find cost-effective solutions, utilizing varying tools/hardware and software alternatives. The position will include opportunities to mentor other team members including client personnel. This position may serve in either an individual or team environment with the potential of serving in varying capacities including technical project leadership, depending on the needs of the project and the team (client and internal).
Primary Tasks:
- Leverage both proven and innovative technology approaches to solve challenging business problems
- Design and install complex networks working with clients and vendors to find cost-effective solutions
- Troubleshoot operational problems by using a variety of hardware/software troubleshooting techniques
- Evaluate new hardware and software products to determine possible use by clients
- Document all additions, deletions, and changes to local area networks; create network documentation and user guides
- Complete all assigned projects within time estimates for projects and complete all projects within Oakwood/client established quality standards and guidelines
- Exhibit expertise in one or more of Oakwood’s product and service offerings
- Audit, assess and recommend changes to client networks and security
- Support sales effort through sales calls, proposal writing and proposal presentation
- Provide project status updates to sales, management, and client contacts
- Utilize all resources both internal and external to resolve project issues in a timely manner
- Devise, document and deploy Disaster Recovery and Business continuity solutions
- Provide research data and other types of support to staff and clients
- Provide telephone support for previous projects and clients
- Support and maintain Oakwood’s core values and purpose
- Develop, expand and maintain customer relationships
- Report consulting and non-billable time on a timely basis
Required Skills and Experience:
- Over 7 years of practical experience in infrastructure work with previous consulting and/or contracting experience preferred
- Certification as a Microsoft Certified Systems Engineer (MCSE) is preferred.
- Certification as a Certified Information Systems Security Professional (CISSP) is preferred.
- Consideration will be given to candidates with comparable work experience
- Diverse technical background with experience in various roles, platforms, architectures, packages and technologies
- Proven track record in core skills for infrastructure, centering around customer, project and client/staff deliverables
- Professional image and demeanor with the ability to present oneself in a consultative, confident manner while treating clients and team members with the highest level of professionalism
- Possess an entrepreneurial nature with the capability to understand multiple facets of a business environment
- Ability to communicate effectively with different levels of management, as well as both the business and technical communities
- Strong career interest with a focus on professional improvement
- Exposure to leadership role a plus
- Minimum of Bachelors Degree preferred
- Strong verbal/written communication skills
- Demonstrated ability to be productive independently and/or as a team member
- Strong presentation skills preferred
- Diverse understanding of industry based tools, software and techniques
- Strong organizational, interpersonal and analytical skills
- Demonstrated understanding of basic estimating procedures, capable of assembling a basic project plan and good work tracking habits
- Broad knowledge of Microsoft technologies and products, with specialization in one or more of the following: Active Directory, Exchange Server, Office Communication Server, SCCM, SCOM, ISA Server, Forefront, virtualization technologies.
- Working knowledge of Cisco solutions a plus
- Diverse exposure to industries, solutions (i.e. E-Business, DW, CRM, etc.) and platforms a plus
Standard of performance:
- Demonstrate a strong commitment to the client and other members of the team.
- Possess a professional, dependable attitude that is oriented towards finding and keeping customers, with a cooperative and positive spirit in working with other team members
- A high level of customer satisfaction which exceeds standard levels of performance
- Maintains a strong level of team building and technical knowledge concerning the business systems supported
- Complete project work within the estimated timeframe while accurately fitting the client’s expressed needs and goals
Interested persons should submit their resume to Linda Bersch, Recruiting Manager, lbersch@oakwoodsys.com.