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What causes Oakwood to stand alone? Here's what our clients have said differentiates Oakwood from the rest of the pack. |
Business First: As one of the Midwest's oldest technology service businesses, we offer a solid history and a proven track record of delivering technology-based solutions to the issues facing businesses. From the days of the mainframe to the today's client/server environments, Oakwood remains committed to working with your business to discover new ways to improve performance, reduce costs, or enhance services.
Constant Innovation: We come to the table with over three hundred years of aggregate experience in innovative solutions, represented by a constantly expanding library of knowledge objects that have been built based on current and future client need.
The Power of Cross-Performing Teams: Only Oakwood can bring the right mix of team members to a complex or cross-area project. From the installation of software into your network, to managing the network, working with the directory service, implementing a solution, and managing the project, Oakwood has the right experience and the right internal resources to ensure that your project is a success.
Processes That Work: Oakwood’s Delivery Excelleration Methodology backed by the PMI’s Project Management Lifecycle, and integrated with customized Delivery Processes, providing consistency of delivery, quality assurance, and on-time, on-budget performance.
Client Satisfaction: Our processes incorporate several different measurements of client satisfaction, ensuring that the “voice of the customer” is heard throughout our organization, and that “lessons learned” are incorporated into future projects. Our client satisfaction rating averages over 96%.
Manageable Risk and Budget: While Oakwood offers solutions and services that are comparable with the industry giants, our cost factors are considerably less – enabling our clients to realize complex solutions with a more manageable budget, while providing the knowledge to reduce risks associated with technology projects.
Flexibility: Our clients' requirements are integrated with our approach. Using our own local, permanent resources enables us to provide an accelerated timetable, a flexible billing relationship, or an incentive-based engagement.
Powerful Alliances: Oakwood is a Gold Competency Member of the new Microsoft Partner Network and a Microsoft Managed Partner. We have sixteen competencies, including three Gold Competencies: Application Integration, Business Intelligence - Gold, Desktop Platform, Content Management, Data Platform, Identity & Security, Mobility, Server Platform - Gold, Portals & Collaboration - Gold, Software Development, Web Development, Systems Management, Project & Portfolio Management, Unified Communications, and Mid-Market Solutions. We also have twelve people who have been designated as Microsoft Virtual Technical Specialists. These people hold Microsoft badges and are aligned with the Microsoft account teams, providing support to Microsoft customers in a variety of technology areas.