Infrastructure


Why “Backup” is Becoming a Dirty Word

A very interesting topic we like to chat about is backup protocols.  Are you excited?  Here is what happened.  A robust conversation took place this morning on the topic of “backup,” after one of our clients put out a call for help.  They can no longer complete their backups during […]


The OpsMan Alert Connector and An Often Over-Looked Step

If you have both Operations Manager and Service Manager in your environment it can be very useful to set up both the Configuration Item (CI) and the Alert Connector. As a result, the CI connector will help build your CMDB, and the Alert Connector will sync your OpsMan alerts to […]


SCSM 2012 – How-To: Relationship Subscriptions

When performing Service Manager implementations, a near-universal request from clients is to have a notification email triggered upon a work item’s assignment changing. As a Service Manager admin, you may or may not already be aware that this functionality is present within Service Manager, however, is unable to be created […]


Microsoft Deployment Toolkit (MDT) 2012

Using MDT 2012 for imaging is a great solution on your System Center Configuration Manager (ConfigMan) 2012 journey.  How can the free tool called Microsoft Deployment Toolkit help me to implement ConfigMan 2012?  Read more and let's get to work. Microsoft Deployment Toolkit MDT 2012 has a nice feature that […]


Designing Orchestrator Runbooks for Service Manager- Video and Slide Deck

  Why is Orchestrator Runbooks for Service Manager important to you and your business?  Have you been left wondering the best way to go about presenting your Orchestrator-automated processes to end users for Self-Service?  Do you have advanced request processes you are trying to manage via Service Manager?  Do you find […]


Don’t Be The Next Target | Protect your Active Directory

The recent Target compromise was a wake-up call for many firms, especially all of the Target stores across the U.S.  Let’s face it – IT security is often not at the top of the priority list for budgeting every year.  Your organization needs to be proactive in applying smart, effective […]


Windows Server 2003: Know Your Migration Options (and the risks associated)

On July 14, 2014, support for Windows Server 2003 will come to an end and organizations that have not taken action will be vulnerable to security breaches and, in certain industries, will risk their state of compliance. Companies must analyze the impact of such an event on their business, evaluate […]