Managed Services

Oakwood Managed Services

Oakwood proactively manages and monitors applications your business depends on. Backed by our deep expertise across the Microsoft stack, you can redeploy dedicated technical resources to focus on other projects while we “keeps the lights on.”   We manage your infrastructure, email, servers, databases or custom applications with coverage from your physical layer to your application layer along with these important services.

  • 24x7x365 monitoring
  • Provisioning
  • Health management
  • Guaranteed response times
  • State-of-the-art ticketing system
  • Decrease your costs
  • Peace of mind
  • 30+ years of expertise

Managed Services Offerings

Microsoft Azure                                                      Office 365 Logo

 


What Can You Expect?

  • Remediation for critical infrastructure warnings and errors
  • Oversee security related events
  • Server performance monitoring
  • Storage management
  • Backup management
  • Script creation for task automation
  • File and folder management
  • Operating system patching
  • Troubleshooting DNS items
  • Availability sets
  • vNet planning
  • Real-time alerts
  • Sophisticated rule-based monitoring engine
  • Support for web roles, worker roles, virtual machines, Azure websites, SQL Azure databases, Azure storage, URLs
  • Monitor connectivity both to and within the Azure environment
  • Server-related issues including low memory or disk space
  • Support for Windows event logs, performance counters, and queues
  • Storage blocking, throttling, or slowdown warnings
  • Managed infrastructure patching

Next Steps

Contact me for a quick 15 minute consultation.  We have managed services specialists ready to do the heavy lifting overseeing your critical data infrastructure.

Statement of Work

Review an example of our SOW.  Gain a broader understanding of how we structure a contractual arrangement between Oakwood and our clients.

Oakwood Managed Services Master Statement of Work