Microsoft Teams: The Hub for Teamwork

Microsoft Teams: The Hub for Teamwork

With employees today accessing unsanctioned SaaS applications, dozens of ways to share files, and multiple communication channels, the modern workplace presents many challenges for teamwork. The good news is that there's a solution for you to help manage this. Microsoft Teams - the hub for teamwork in Office 365. Just over two years ago Microsoft introduced Microsoft 365. This integrated set of apps and services is designed to help users transform workplace collaboration, streamline business processes, and protect critical information. At the center of Microsoft 365 is Microsoft Teams. With more than 13 million daily users and 19 million weekly users - Teams is powering teamwork for users around the globe. With Teams, you can give your team built-in access to everything they need right in Office 365. Manage all your conversations, files, and tools in one workspace. Enjoy instant access to SharePoint, OneNote, Planner and Power BI. Create and edit documents right in Microsoft Teams. Speed employee onboarding with persistent conversations...
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Planning For The Worst

Planning For The Worst

No matter how hard you work to educate your employees about the constant and evolving threats to your company, even the most conscientious employee may unknowingly open infected files or click on malicious web links. Security breaches are inevitable. The best strategy includes securing across all attack vectors and putting policies into place for reviews and change management within your organization. Microsoft 365 offers security solutions that address these attack vectors and will enable you to discover, analyze, and neutralize threats before they cause harm. Many common types of threats target these key attack vectors: devices, email, network, and user credentials. Microsoft 365 integrates threat detection across these attack vectors by ensuring that the security and resilience of systems and assets are aligned with related policies, procedures, and agreements. Windows Defender Advanced Threat Protection (Windows Defender ATP) For endpoint attacks, Windows Defender ATP provides near-instant detection and blocking of new and emerging threats using advanced file and process behavior monitoring and...
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Intelligent Security for The Modern Workplace

Intelligent Security for The Modern Workplace

One of the biggest challenges in digital transformation is ensuring security across an organization’s entire digital landscape without reducing user productivity. Piecing together individual solutions can result in a complex security posture that overburdens operations and encourages users to bypass security measures. Cloud computing allows enterprises to share security signals worldwide, which is changing how they do security. In this new world where data and users roam free, it’s even more important to have an integrated suite of security tools. Microsoft 365 is a complete, intelligent solution that helps secure corporate data and protect against bad actors, while taking advantage of the transformative opportunities presented by cloud computing. Its built-in security solutions integrate easily and share insights from the trillions of security signals on the Intelligent Security Graph across the global Microsoft ecosystem. With Microsoft 365, you can reduce the number of security vendors you manage and safeguard your organization, without sacrificing productivity. Microsoft 365 keeps users, data, devices, and applications safe An...
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Build Loyalty and Brand Advocacy Through Effortless Experiences.

Build Loyalty and Brand Advocacy Through Effortless Experiences.

An increasingly connected digital world has changed the way customers engage with brands. In an age of commoditized products and services, companies look to customer experience as a key competitive differentiator. Customer Service organizations are at the epicenter of a company’s ability to deliver a differentiated and a consistent engagement experience. Microsoft Dynamics 365 for Customer Service supports the omni-channel, which enables consistent experiences across any combination of self and assisted service engagements. Microsoft Dynamics 365 for Customer Service provides a robust portal for self-service and peer-to-peer community support, with seamless transitions to high-touch agent interactions, and field service when there is a need for onsite help. This solution empowers agents with the resources they need to provide fast and effective service. Implementing this powerful solution empowers people at every level of the organization with insights relevant to their role so that everyone can have a positive and meaningful impact on business outcomes. Our loyal fans are the driving force...
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Streamline Data Management and Turn Communication Challenges into Opportunities

Streamline Data Management and Turn Communication Challenges into Opportunities

After several acquisitions and quick growth from a small and nimble company to a much larger group of properties and brands, Red Lion Hotels Corporation needed to digitally transform.   Using Dynamics 365 and Microsoft Teams, they improved employee connectivity and unified two legacy data management systems into a single, customized platform, addressing data-quality concerns and improving customer satisfaction.   At Oakwood Systems Group, Inc., we realize that technology affects not only companies, but also owners, staff, and customers. To learn how your organization can leverage smart technology to simplify your business and improve customer and employee relationships, contact us today. ...
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Drive secure and scalable business success with a modern data platform

Drive secure and scalable business success with a modern data platform

If you really want to make a difference in your organization, you can start by modernizing your IT infrastructure. That’s what Kyle began with when he started to work for the City of Corona. He worked hard to help the citizens of Corona by moving the city’s IT services to Microsoft 365 and Azure. This allowed the Corona government to provide real-time data and insights for their traffic management professionals; enable better communication with first responders via mobile devices; and connect with the community. Editing in Microsoft Teams and being able to access features from a mobile platform brought huge time savings and removed redundant efforts among the staff, saving time and resources. With Azure, the city can now access and analyze data quickly, so they can respond to the changing environment faster and with greater accuracy. Thanks to Kyle and Microsoft, Corona’s shift to a modern IT platform helps them to rapidly meet the changing needs of the city...
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